These terms and conditions are for Taxfiler Limited’s (registered with company number 08168004) (“Taxfiler”, “Us”, “Our” or “We”) software promotional offer (“Promotional Offer”). By using the Promotional Offer, you agree to be bound by these terms and conditions.

ELIGIBILITY AND RESTRICTIONS

1. Your use of Our software made available through the Promotional Offer will be subject to Our standard Terms and Conditionsand Privacy Policy found at taxfiler.co.uk.
2. Only one licence using this Promotional Offer is available to each participant which will be restricted to the first 12 months only and will be non-renewable. Each participant will be provided with a 50% discount on the price at the time of registration. After the first 12 months, participants can choose to move onto our monthly pricing plan or standard annual discount rate and payments shall be made annually up front using Our standard payment methods.

The following restrictions apply:

1. existing Taxfiler customers are excluded from participating;
2. this Promotional Offer can only be used once by each participant;
3. this Promotional Offer cannot be used in conjunction with any other Taxfiler offer;
4. this Promotional offer is valid from 11^th March 2021 to 30^th April 2021 only:
5. We reserve the right to exclude anyone from participating in the Promotional Offer;
6. We reserve the right to end the Promotional Offer or to amend these terms and conditions at any time without prior notice;
7. the name of the Promotional Offer may differ across our marketing material and as such, We reserve the right to change the name without prior notice; and
8. as a result of applying for this Promotional Offer you will receive marketing material from Us via email. You may unsubscribe at any time. You can find further information about your rights in respect of Our marketing activity in our Privacy Statement found at iris.co.uk.

GENERAL

1. 1. By using the Promotional Offer, you agree that any personal information provided by you may be held and used by Us for the purposes of the Promotional Offer.
   2. If there is any reason to believe that there has been a breach of these terms and conditions, We may, at Our sole discretion, reserve the right to exclude you from using the Promotional Offer.
   3. We reserve the right to void, suspend, cancel, or amend the Promotional Offer at Our discretion.
   4. We shall not be liable to you for any loss or damage due to Our refusal to permit you to use the Promotional Offer, Our withdrawal of the Promotional Offer or any failure or inability by you to use the Promotional Offer. Nothing in these terms and conditions excludes or limits Our liability in respect of personal injury or death caused by Our negligence, or for fraud.
   5. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

For further questions please contact Us by email at info@taxfiler.co.uk or call the Sales Team on 0330 2233 406.

Promotional Terms and Conditions – Taxfiler December Promotion

This offer is for the Taxfiler SOLO and PRO subscriptions only, other packages are excluded from this promotion.

These terms and conditions are for Taxfiler Limited’s (registered with company number 08168004) (“Taxfiler”, “Us”, “Our” or “We”) software promotional offer (“Promotional Offer”). By using the Promotional Offer, you agree to be bound by these terms and conditions.

 

• ELIGIBILITY AND RESTRICTIONS
• Your use of Our software made available through the Promotional Offer will be subject to Our standard Terms and Conditionsand Privacy Policyfound at taxfiler.co.uk.
• Only one licence using this Promotional Offer is available to each participant which will be restricted to the first 12 months only and will be non-renewable. Each participant will be provided with a 50% discount on the price at the time of registration. After the first 12 months, participants can choose to move onto our monthly pricing plan or standard annual discount rate and payments shall be made annually up front using Our standard payment methods.
• The following restrictions apply:
• existing Taxfiler customers are excluded from participating;
• this Promotional Offer can only be used once by each participant;
• this Promotional Offer cannot be used in conjunction with any other Taxfiler offer;
• this Promotional offer is valid from 1^st December to 31^st December 2020 only:
• We reserve the right to exclude anyone from participating in the Promotional Offer;
• We reserve the right to end the Promotional Offer or to amend these terms and conditions at any time without prior notice;
• the name of the Promotional Offer may differ across our marketing material and as such, We reserve the right to change the name without prior notice; and
• as a result of applying for this Promotional Offer you will receive marketing material from Us via email. You may unsubscribe at any time. You can find further information about your rights in respect of Our marketing activity in our Privacy Statementfound at iris.co.uk.

 

• GENERAL
• By using the Promotional Offer, you agree that any personal information provided by you may be held and used by Us for the purposes of the Promotional Offer.
• If there is any reason to believe that there has been a breach of these terms and conditions, We may, at Our sole discretion, reserve the right to exclude you from using the Promotional Offer.
• We reserve the right to void, suspend, cancel, or amend the Promotional Offer at Our discretion.
• We shall not be liable to you for any loss or damage due to Our refusal to permit you to use the Promotional Offer, Our withdrawal of the Promotional Offer or any failure or inability by you to use the Promotional Offer. Nothing in these terms and conditions excludes or limits Our liability in respect of personal injury or death caused by Our negligence, or for fraud.
• These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

 

For further questions please contact Us by email at info@taxfiler.co.uk or call the Sales Team on 0330 2233 406.

 

Terms and Conditions

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

RELIANCE ON INFORMATION POSTED & DISCLAIMER
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Our support teams are happy to provide information and support regarding the Taxfiler web site. Any tax information we provide as part of our website support service is of a general nature and is not a substitute for professional advice. We do not accept any responsibility for any loss whether or not as a direct or indirect result of the information which we may provide and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of such information.

INFORMATION ABOUT US
taxfiler.co.uk is a site operated by Taxfiler Limited (“We”); we are a company registered in England and Wales under registration number 8168004. Our operating address and registered office is Room 21, John Dickinson Enterprise Centre, London Road, Hemel Hempstead, HP3 9QU, United Kingdom. Our VAT number is 144 8790 81.

AGREEMENT TO USE THE SERVICE
By registering to use the Service you acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person for whom You are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.

DEFINITIONS
“Agreement”
means these Terms of Use.

“Subscription Fee”
means the fee payable by You in accordance with the fee schedule set out on the Website at the time you register. Taxfiler Limited

“User”
means the person who registers to use the Service, and includes any entity on whose behalf that person registers to use the Service.

“Additional User”
means a person who has been given log-in details by the User to access the Service

“You”
means the user of the taxfiler.co.uk website, who may or may not subscribe to the service

GOVERNING LAW
Governing law and jurisdiction

In all situations this Agreement is governed by the laws of England and Wales and You hereby submit to the exclusive jurisdiction of the courts of England and Wales for all disputes arising out of or in connection with this Agreement.

USE OF THE WEBSITE
Taxfiler Limited grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to this Agreement. You acknowledge and agree that, subject to any applicable written agreement between the Subscriber and the Additional Users, or any other applicable laws:

– the User determines who is an Additional User and what level of user role access to the relevant organization and Service that Additional User has.

– the User is responsible for all Additional Users’ use of the Service;
the User controls each Additional Users’ level of access to the Service at all times and can revoke or change an Additional Users’ access, or level of access, at any time and for any reason, in which case that person or entity will cease to be an Additional User or shall have that different level of access, as the case may be.

If there is any dispute between a User and an Additional User regarding access to the Service, the User shall decide what access or level of access to the relevant Data or Service that Additional User shall have, if any.

YOUR OBLIGATIONS
Payment

If You are subscribed to a monthly payment plan then an invoice for the Subscription Fee will be issued each month. All invoices will include the Subscription Fee for the following period of one month of use. Taxfiler Limited will continue invoicing You monthly until this Agreement is terminated.

If You are subscribing with a one-off payment, You will be issued with an invoice for payment and must complete payment before using the Service.

You must pay or arrange payment of all amounts specified in any invoice by the due date for payment. You are responsible for payment of all taxes and duties in addition to the Subscription Fee.

If Taxfiler Limited does not receive the subscription fee then access to the account may be suspended until payment is received. If subsequent subscriptions remain unpaid then Taxfiler Limited reserve the right to terminate the account.

General

You must only use the Service and Website for Your own lawful internal business purposes, in accordance with these Terms and any notice sent by Taxfiler Limited or condition posted on the Website.

Access conditions

You must ensure that all passwords required to access the Service are kept secure and confidential. You must immediately notify Taxfiler Limited if your password has been shared and Taxfiler Limited will reset Your password and You must take all other actions that Taxfiler Limited reasonably deems necessary to maintain or enhance the security of Taxfiler Limited’s computing systems and networks and Your access to the Services.

As a condition of these Terms, when accessing and using the Services:

You must not attempt to undermine the security or integrity of Taxfiler Limited’s computing systems or networks;

You must not use, or misuse, the Services in any way which may affect the functionality of the Services or Website, or other systems used to deliver the Services or impair the ability of any other user to use the Services or Website;

You must not attempt to gain unauthorised access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services are hosted.

You must not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer the Website except as is strictly necessary to use it for normal operation.

Usage Limitations

There are no usage limitations related to the Website. Taxfiler Limited reserves the right to introduce usage limitations in the case of excess usage by any particular client that affects the functioning of the Website as a whole. Any such limitations will be specified clearly on the Website prior to their introduction.

Communication Conditions

As a condition of these Terms, if You use any communication tools available through the Website. You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of the Services or the Website, or material in violation of any law.

When You make any communication on the Website, You represent that You are permitted to make such communication. Taxfiler Limited is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Services. Taxfiler Limited reserves the right to remove any communication at any time at its sole discretion.

Indemnity

You indemnify Taxfiler Limited against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to Taxfiler Limited, including (but not limited to) any costs relating to the recovery of any Subscription Fees that are due but have not been paid by You. You indemnify Taxfiler Limited against all claims related to loss of data however they may arise.

CONFIDENTIALITY AND PRIVACY
Confidentiality

Unless the relevant party has the prior written consent of the other or unless required to do so by law:

Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.

Each party’s obligations under this clause will survive termination of these Terms.

These provisions shall not apply to any information which:

is or becomes public knowledge other than by a breach of this clause;
is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;
is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
is independently developed without access to the Confidential Information.

Privacy Policy

Taxfiler Limited maintains a privacy policy that sets out the parties’ obligations in respect of personal information. You should read that policy at taxfiler.co.uk/privacy/ and You will be taken to have accepted that policy when You accept these Terms.

INTELLECTUAL PROPERTY
General

All Intellectual Property Rights relating to the Service, the Website and any documentation relating to the Service remain the property of Taxfiler Limited.

Ownership of Data

All Intellectual Property Rights in the Data remain Your property. However, Your access to the Data is contingent on full payment of the Taxfiler Limited Subscription Fee when due. You grant Taxfiler Limited a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.

Backup of Data

Taxfiler Limited adheres to its best practice policies and procedures to prevent data loss, including a daily system data backup, but does not make any guarantees that there will be no loss of Data. Taxfiler Limited expressly excludes liability for any loss of Data no matter how caused.

WARRANTIES AND ACKNOWLEDGEMENTS
Authority

You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.

Acknowledgement

You acknowledge that:

You are authorised to use the Service and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorised to use the Service. You are also authorised to access the processed information and Data that is made available to You through Your use of the Website and the Services (whether that information and Data is Your own or that of anyone else).

Taxfiler Limited has no responsibility to any person other than You and nothing in this Agreement confers, or purports to confer, a benefit on any person other than You. If You use the Services or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that:

You are responsible for ensuring that You have the right to do so;

You are responsible for authorising any person who is given access to information or Data, and you agree that Taxfiler Limited has no obligation to provide any person access to such information or Data without Your authorisation and may refer any requests for information to You to address; and

You will indemnify Taxfiler Limited against any claims or loss relating to:

Taxfiler Limited’s refusal to provide any person access to Your information or Data in accordance with these Terms,

Taxfiler Limited’s making available information or Data to any person with Your authorisation.

The provision of, access to, and use of, the Services is on an “as is ” basis and at Your own risk.
Taxfiler Limited does not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. Taxfiler Limited is not in any way responsible for any such interference or prevention of Your access or use of the Services.

It is Your sole responsibility to determine that the Services meet the needs of Your business and are suitable for the purposes for which they are used.

You remain solely responsible for complying with all applicable accounting, tax and other laws.

No warranty

Taxfiler Limited gives no warranty about the Services. Taxfiler Limited does not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including without limitation warranties of merchantability, fitness for purpose, title and non-infringement.

Consumer Guarantees

If subscribing to a professional Subscription as an agent or tax professional, You warrant and represent that You are acquiring the right to access and use the Services for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Services, the Website or these Terms.

LIMITATION OF LIABILITY
To the maximum extent permitted by law, Taxfiler Limited excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.

If You suffer loss or damage as a result of Taxfiler Limited’s negligence or failure to comply with these Terms, any claim by You against Taxfiler Limited arising from Taxfiler Limited’s negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Subscription Fees paid by You in the previous 6 months.

If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms and your use of the Software and Website.

TERMINATION
Trial policy

Taxfiler Limited provides a fully featured and usable demonstration feature on our website that aims to provide You with sufficient experience of the Service to remove the need for a trial usage period. Accordingly in normal circumstances Taxfiler Limited does not provide for a trial usage period and we request all Subscriptions to be paid in advance.

In the event that Taxfiler Limited deem a trial usage period to be appropriate a trial usage period may be permitted such that when You first sign up for access to the Services You can evaluate the Services under the defined trial usage conditions, with no obligation to continue to use the Services. If You choose to continue using the Services thereafter, You will be billed from the day that your trial usage period ends. If You choose not to continue using the Services, You may ask Taxfiler Limited to delete your account and all linked data.

Where a trial usage period for the Service is allowed by Taxfiler Limited, each User is limited to a maximum of one free trial period of the Service. An attempt to secure a second free trial period through deception or any other means may result in the termination of Your account.

Prepaid Subscriptions

Taxfiler Limited will not provide any refund for any remaining prepaid period for a subscription.

No-fault termination

These Terms will continue for the period covered by the Subscription Fee paid or payable. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Subscription Fee when due, unless either party terminates these Terms by giving notice to the other party at least 30 days before the end of the relevant payment period.

Breach

If You:
– breach any of these Terms (including, without limitation, by non-payment of any Subscription Fees) and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied;
– You or Your business become insolvent or Your business goes into liquidation or has a receiver or manager appointed of any of its assets or if You become insolvent, or make any arrangement with Your creditors, or become subject to any similar insolvency event in any jurisdiction,

Taxfiler Limited may take any or all of the following actions, at its sole discretion:
Terminate this Agreement and Your use of the Service and the Website;
Suspend for any definite or indefinite period of time, Your use of the Service and the Website;
Suspend or terminate access to all or any Data.

For the avoidance of doubt, if payment of any invoice for Subscription Fees due is not made in full by the relevant due date, Taxfiler Limited may: suspend or terminate Your use of the Service.

Accrued Rights

Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will remain liable for any accrued charges and amounts which become due for payment before or after termination, and immediately cease to use the Service and the Website.

TECHNICAL SUPPORT
Technical Problems

In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting Taxfiler Limited. If You still need technical help, please check the support provided online by Taxfiler Limited on the Website or failing that email us at support@taxfiler.co.uk

Service availability

Taxfiler Limited will take all steps possible to ensure that the Service is available 24 hours a day, 7 days a week. It is possible that on occasions the Services or Website may be unavailable to permit us to upgrade or maintain our systems. If for any reason Taxfiler Limited has to interrupt the Services for longer periods than would normally be expected we will aim to publish in advance details of such activity on the Website.

GENERAL TERMS
Entire agreement

These Terms, together with the Taxfiler Limited Privacy Policy and the terms of any other notices or instructions given to You under these Terms of Use, supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Taxfiler Limited relating to the Services and the other matters dealt with in these Terms.

Waiver

If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.

Delays

Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.

No Assignment

You may not assign or transfer any rights to any other person without Taxfiler Limited’s prior written consent.

Severability

If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.

Notices

Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to Taxfiler Limited must be sent to info@taxfiler.co.uk or to any other email address notified by email to You by Taxfiler Limited. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.

Rights of 3rd Parties

A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.

VARIATIONS
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS
If you have any concerns about material which appears on our site, please contact webmaster@taxfiler.co.uk.

Privacy Policy

Update: This policy was last updated on 18 May 2018 in line with GDPR requirements.

Taxfiler Limited (“We”) are committed to protecting and respecting your privacy.

This policy explains how we collect, store and use personal data when you browse taxfiler.co.uk (the “Taxfiler website”), use the Taxfiler application (“Taxfiler”) or otherwise provide your personal data to us. This Privacy Policy should be read together with our terms of use and any other documents referred to on it.

Taxfiler Limited
4th Floor Heathrow Approach

470 London Road, Slough

England

SL3 8QY
info@taxfiler.co.uk

INFORMATION WE MAY COLLECT FROM YOU
“Personal data” means any information that identifies any person (such as you or your staff), that you provide to us when signing up for an account on “Taxfiler”, when contacting us via email, telephone or any other contact method, or that is contained in any other information that you provide to us (or that you authorise a third party to give to us on your behalf).

We may also collect “Personal data” in connection with your usage of the Taxfiler website or Taxfiler, such as the IP address of computers that you use to access your account, or other information that we might use for purposes such as account security.

We may collect the following data about you:

Information that you provide by filling in forms on the Taxfiler Website. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We do not collect or process special categories of personal data, as defined under GDPR. We do not knowingly collect or request information from persons under the age of sixteen. If we learn that we have inadvertently collected any such data we will ensure it is deleted as quickly as possible.

IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

YOUR CLIENT DATA
In addition to the personal data that you tell us about yourself and which we collect to manage and administer your account with us, you can enter and upload data into Taxfiler about your clients and their accounting and tax affairs. You own all of the data you enter or upload into Taxfiler and have ultimate control over who has access to it. For example, if you give your staff access to your account then they will have access to the personal data of your clients. It is our job to ensure that the access to your data is secure and limited only to you and those to whom you grant permissions. It is up to you to control who has access to that data and how it is used, and you must ensure that you have a valid reason for holding and processing that data in accordance with the various provisions of the GDPR.

We do not use your clients’ personal data for any purpose. We may use anonymised aggregated data for licensing and informational purposes such as ensuring that you do not exceed your licensed number of clients or determining how many submissions are being made to HMRC or Companies House. This statistical information will not contain any personal data and our staff will not have access to your clients’ personal data.

HOW WE USE YOUR DATA
We use information held about you in the following ways:

To allow you to register in order to provide you with access to Taxfiler.
To enable us to contact you via email, telephone, post or other means where necessary concerning Taxfiler.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service, terms and conditions or privacy policy.
We may validate your information and in some cases check it against information held by a third party (e.g. Companies House, IP lookup services etc). When we use third parties to assist us in validating or processing your personal data we will only pass to them information which they require to perform the service we are requesting. We will only share data with third parties that we trust, and where we have assurance as to how they will process and protect the data.

We shall aim to ensure that the personal data we know about you is accurate. If you would like to update the personal data we hold about you, please login to your Taxfiler account or contact us at billing@taxfiler.co.uk with your request.

SECURITY AND DATA STORAGE
We take security and data privacy seriously and we will take all reasonable steps to keep your personal data secure. We review our data processing and storage practices regularly and have security measures in place to protect against unauthorised access or disclosure.

Where we use third parties to help provide our services we will always ensure that the security policies of those third parties are consistent with our own standards as minimum.

You must ensure that you keep your account access details and password(s) private and do not share them with anybody else. Taxfiler will never ask you for your password and will never expect you to grant somebody else access to your account.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

All communication with our website will be via secure encrypted browser connection. Look for the green bar or padlock on your browser to ensure that you are connected securely to the services. You should note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

WHO WE SHARE YOUR INFORMATION WITH
We will share your personal data with third parties in certain circumstances:

We may disclose your data to any member of a group company of which we are or may be a member. This includes our ultimate holding company and its subsidiaries and any other companies which may be added to the group in future.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We may pass aggregate information on the usage of Taxfiler to maintain, improve and manage our service, but this will not include your personal data.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of Taxfiler users or relating to Taxfiler users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We utilise a number of carefully selected third parties to help provide our services to you. Examples of these functions include IP address lookup, handling credit card transactions and direct debit services, email, marketing and data analysis, data management and customer support services. When working with any such third parties, we will always ensure that the security policies and confidentiality arrangements of those third parties are in line with the requirements we ourselves follow as a minimum.
HOW LONG WE STORE DATA
We will store your data for as long as you have an account with us. When you close your account you have the option of removing your data form our system or retaining your account for future access. If you ask us to remove your account we will retain some data in line with our legal and taxation record-keeping obligations, such as details of invoices and payment details. The information we retain is reviewed regularly in line with our retention policies and removed at the earliest opportunity.

All of our data is backed up in a regular cycle and deleted data will be retained for a period in our encrypted backup area before it is deleted as part of our usual process.

Note that we do not store your credit card or bank details. Payments are processed by our third party providers PayPal (paypal.com) and GoCardless (gocardless.com).

YOUR RIGHTS
You have the right to access your personal data. You can login to your account or ask us to provide the information we hold by emailing us at support@taxfiler.co.uk.

Where you have given us consent to use your personal data your have the right to withdraw your consent. Contact our support team at support@taxfiler.co.uk.

You may ask us to update out of date or inaccurate information we hold about you. Contact our support team at support@taxfiler.co.uk.

In some circumstances you have the right to object to us processing your data, or ask us to delete your data or restrict processing of your data. Contact our support team at support@taxfiler.co.uk.

LINKS TO OTHER WEBSITES
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@taxfiler.co.uk.