FAQs

Please find below the answers to the questions we get asked most frequently. If you can’t find the answer you are looking for please don’t hesitate to contact us at info@taxfiler.co.uk

  • Can I change my clients tax code within tax filer?

  • Which browsers work with Taxfiler?

  • Is the iXBRL Accounts Preparation module included in the price?

  • How easy is it to use?

  • Is it a multiuser system? Can more than one user use it?

  • How secure is my client data?

  • Can you convert my existing data?

  • Can I backup my client data? Can I download my client information?

  • Do you produce a simple form that clients can sign to indicate they are happy for us to file the return?

  • Does your system remember prior year data?

  • Do you provide any dividend information?

  • Can you file directly to Companies House and HMRC?

  • Do you ever transfer client data outside the UK or EU?

  • Do you store our firm’s Gateway User ID and password?

  • Do you provide support and is this included in the price?

  • Can I still buy Taxfiler?

  • How does IRIS Elements impact new feature development?

  • Are you going to discontinue Taxfiler?

  • Are you going to raise the prices of Taxfiler?

  • I’m a Practice Essentials customer